Your privacy matters to us. This page explains exactly what data eg999 collects from BD players, how we use it, who we share it with, and what rights you have over your own information.
All personal data is stored using industry-standard encryption at rest and in transit.
eg999 never sells your personal data to third-party advertisers or data brokers.
You can request access to, correction of, or deletion of your personal data at any time.
Our data practices are designed around the needs and expectations of BD players.
eg999 is committed to protecting the privacy of every player who registers and plays on our platform. This Privacy Policy explains how eg999 collects, uses, stores, and protects the personal data of registered players — particularly BD players who use bKash and Nagad to deposit and withdraw in BDT.
By registering on eg999 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the data practices described here. If you do not agree with how eg999 handles personal data, please do not register or continue using the platform.
This policy applies to all data collected through the eg999 website, mobile browser experience, and any communications between you and the eg999 support team. It does not apply to third-party websites or services that may be linked from eg999 — those services have their own privacy policies.
Plain English: This policy is written to be as clear as possible for BD players. If any section is unclear, contact eg999 support at [email protected] before registering.
eg999 collects only the data that is necessary to operate the platform, process payments, verify player identity, and comply with applicable legal obligations. We do not collect data beyond what is needed for these purposes.
When you create an eg999 account, we collect:
When you deposit or withdraw via bKash or Nagad, eg999 records:
Important: eg999 does not store your bKash PIN, Nagad PIN, or any mobile banking passwords. Payment authentication happens directly through the bKash and Nagad systems — eg999 only receives confirmation that a transaction was completed.
eg999 automatically collects certain technical data when you use the platform:
| Data Type | What We Collect | Why |
|---|---|---|
| Device Info | Device type, OS version, browser type | Platform optimisation for BD mobile users |
| IP Address | Your internet IP at time of login | Fraud detection and account security |
| Session Data | Pages visited, time on site, clicks | Improving platform experience |
| Game History | Bets placed, games played, outcomes | Dispute resolution and responsible gaming |
| Support Logs | Chat transcripts, email correspondence | Quality assurance and dispute records |
eg999 collects personal data through the following channels:
eg999 does not purchase data about you from third-party data brokers. We do not collect data from your social media profiles unless you explicitly provide that information to us directly.
eg999 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent.
Your registration data is used to create and maintain your eg999 account, verify your identity, process login requests, and communicate important account-related information such as password reset requests and security alerts.
Your mobile number and transaction data are used to process deposits and withdrawals via bKash and Nagad, verify that payments originate from accounts registered in your own name, and maintain accurate financial records for your eg999 account.
eg999 uses IP addresses, device data, and login history to detect and prevent unauthorised access to player accounts, identify suspicious betting patterns that may indicate fraud or bonus abuse, and protect the integrity of the eg999 platform for all BD players.
Game history and session data are used to power responsible gaming tools including deposit limit tracking, session time reminders, and self-exclusion enforcement. This data helps eg999 identify players who may be showing signs of problem gambling and reach out proactively.
Aggregated, anonymised usage data helps eg999 understand how BD players use the platform, which games are most popular, and where the user experience can be improved. This data is never used in a form that identifies individual players.
eg999 may use and retain your data as required to comply with applicable laws, respond to lawful requests from regulatory authorities or law enforcement agencies, and resolve disputes or enforce our Terms and Conditions.
Our Commitment: eg999 will never use your personal data to send unsolicited marketing from third-party companies. Any promotional communications from eg999 itself are limited to offers relevant to your account and can be opted out of at any time by contacting [email protected].
eg999 does not sell, rent, or trade your personal data to any third party. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
eg999 shares your mobile number and transaction reference data with bKash and Nagad solely for the purpose of processing deposits and withdrawals. These providers have their own privacy policies governing how they handle your data within their systems.
When eg999 requests KYC verification, your identity documents may be processed by a third-party verification service. These services are contractually bound to use your data only for the purpose of identity verification and to delete it once the verification process is complete.
eg999 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts if required to do so by law, or if we have a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of players, or comply with a legal obligation. eg999 will notify you of such disclosures where legally permitted to do so.
In the event that eg999 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and given the opportunity to request deletion of your data before the transfer takes effect.
Never Sold: eg999 will never sell your personal data — including your mobile number, bKash details, or game history — to advertisers, data brokers, or any other commercial third party. This is an absolute commitment, not a conditional one.
eg999 uses cookies and similar tracking technologies to operate the platform, remember your login session, and understand how BD players use the site. Here is a breakdown of the cookies eg999 uses:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Keep you logged in, maintain your session, remember your language preference | No — required for the platform to function |
| Security Cookies | Detect suspicious login attempts and protect your account | No — required for account security |
| Analytics Cookies | Understand how players navigate eg999 (aggregated, anonymised data only) | Yes — contact support to opt out |
| Preference Cookies | Remember your display settings and game preferences | Yes — clearing browser cookies removes these |
eg999 does not use third-party advertising cookies or tracking pixels from ad networks. You will not be retargeted with eg999 ads on other websites based on your activity on our platform.
You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will prevent you from logging in to your eg999 account.
eg999 takes the security of your personal data seriously. We implement multiple layers of technical and organisational security measures to protect your data from unauthorised access, loss, or misuse.
Despite these measures, no online platform can guarantee 100% security. If you suspect your eg999 account has been compromised, contact support immediately at [email protected]. We will act quickly to secure your account and investigate any unauthorised activity.
Your Role: The strongest security measure you can take is using a unique, strong password for your eg999 account and never sharing your login credentials with anyone. eg999 staff will never ask for your password.
eg999 retains your personal data for as long as your account is active and for a defined period after account closure, as required by our legal and regulatory obligations.
Once the applicable retention period has expired, eg999 will securely delete or anonymise your personal data. You may request early deletion of your data — see Section 9 for your rights in this regard.
As an eg999 player, you have the following rights over your personal data. To exercise any of these rights, contact eg999 support at [email protected] with your account username and a description of your request. We will respond within 30 days.
How to Submit a Request: Email [email protected] with the subject line "Privacy Request" and include your eg999 username. We will verify your identity before processing any data access, correction, or deletion request.
eg999 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on eg999 or attempt to use the platform in any way.
If eg999 discovers that a registered account belongs to a person under 18, we will immediately suspend the account, delete all associated personal data, and return any deposited funds to the payment source. If you believe a minor has registered on eg999, please report it to [email protected] immediately.
18+ Only: eg999 enforces strict age verification. Providing false date of birth information during registration is a violation of our Terms and Conditions and may result in permanent account closure and forfeiture of funds.
eg999 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the "Last Updated" date at the top of this page will be revised.
For significant changes that materially affect how we use your personal data, eg999 will notify registered players via email or an in-platform notification at least 14 days before the changes take effect. Your continued use of eg999 after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
We recommend checking this page periodically to stay informed about how eg999 protects your privacy. If you have concerns about any changes to this policy, contact [email protected] before the changes take effect.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how eg999 handles your personal information, please get in touch with our support team. We take all privacy-related enquiries seriously and will respond promptly.
For responsible gaming concerns including self-exclusion, visit our Responsible Gaming page or contact support directly. All responsible gaming requests are actioned immediately.
These aren't just words on a page. Here's what our privacy commitments mean in practice for BD players every single day.
Every piece of data you send to eg999 — from your login credentials to your bKash transaction details — travels over an encrypted TLS connection. Your data is never transmitted in plain text, even over mobile networks.
eg999 never stores your bKash PIN or Nagad PIN. Payment authentication happens entirely within the bKash and Nagad apps. eg999 only receives a confirmation that your transaction was successful — nothing more.
Request a copy of your data, correct inaccuracies, or ask for deletion — all by emailing [email protected]. We respond within 30 days and we don't make the process difficult. Your data belongs to you.
eg999 does not use advertising cookies or retargeting pixels. You won't see eg999 ads following you around the internet after visiting our platform. We don't share your browsing behaviour with ad networks.
eg999 monitors account activity around the clock for signs of unauthorised access. If we detect something unusual on your account, we'll lock it and contact you immediately — before any damage is done.
Got a question about your data? Our support team is available around the clock via live chat and email. Privacy requests are handled by a dedicated team member — not an automated system.
Register in under two minutes. Deposit via bKash or Nagad and start playing immediately. eg999 keeps your data safe, your payments fast, and your experience smooth — every time.
18+ only. Please play responsibly. Gambling involves financial risk.