These terms govern your use of the eg999 platform. Please read them carefully before registering or placing any bets. By creating an account on eg999, you agree to everything outlined here.
You must be at least 18 years old to register and play on eg999.
Each player is permitted one eg999 account. Duplicate accounts are not allowed.
Cheating, collusion, or exploiting bugs voids winnings and results in account closure.
Gambling involves financial risk. eg999 is not responsible for player losses.
By accessing, registering on, or using the eg999 platform in any capacity, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you (the player) and eg999. If you do not agree with any part of these terms, you must not use the eg999 platform.
These Terms and Conditions apply to all services offered by eg999, including but not limited to online casino games, live dealer tables via WL Live, slots, fishing games, and any promotional offers or bonuses made available to registered players. Your continued use of eg999 after any update to these terms constitutes acceptance of the revised version.
Important: These terms are written in plain English to make them as clear as possible for BD players. If you have any questions about what any section means, contact eg999 support at [email protected] before registering.
To register and use eg999, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:
eg999 reserves the right to request proof of age at any time. If a player cannot verify that they are 18 or older, their account will be suspended and any pending withdrawals will be held pending verification. Accounts confirmed to belong to minors will be permanently closed and all funds returned to the payment source.
18+ Only: eg999 takes underage gambling seriously. If you are aware of a minor attempting to use the eg999 platform, please report it immediately to [email protected].
Each player is permitted to hold exactly one eg999 account. Creating multiple accounts — whether under the same name, the same mobile number, the same device, or the same IP address — is strictly prohibited. If eg999 detects duplicate accounts, all associated accounts may be suspended and any balances forfeited.
When registering on eg999, you must provide accurate and complete information. This includes your real name, a valid mobile number (used for bK ash or Nagad withdrawals), and a valid email address if required. Providing false information during registration is a violation of these terms and may result in permanent account closure without payout.
You are solely responsible for maintaining the confidentiality of your eg999 login credentials. Do not share your password with anyone. eg999 will never ask for your password via chat, email, or phone. Any activity that occurs on your account while logged in is your responsibility. If you suspect unauthorized access to your eg999 account, contact support immediately at [email protected].
Tip: Use a strong, unique password for your eg999 account. Avoid using the same password you use for bKash, Nagad, or your email account.
eg999 supports deposits and withdrawals in Bangladeshi Taka (BDT) via bKash and Nagad. All transactions on the eg999 platform are processed in BDT. No currency conversion is applied to BD player accounts.
Deposits to your eg999 account are processed in real time in most cases. Minimum deposit amounts are displayed at the cashier. You may only deposit funds from a payment method registered in your own name. Depositing funds on behalf of another player, or accepting deposits from a third party, is not permitted and may result in account suspension.
Withdrawal requests on eg999 are processed to the same bKash or Nagad number used for the most recent deposit. Most withdrawals complete within 15 minutes during normal operating hours. Withdrawal requests submitted during peak periods or requiring manual review may take longer. eg999 reserves the right to request identity verification before processing any withdrawal.
Note: eg999 may delay or withhold a withdrawal if there is reasonable suspicion of fraudulent activity, bonus abuse, or a violation of these terms. In such cases, the player will be notified and given the opportunity to provide clarifying information.
eg999 offers bonuses and promotional offers to registered players from time to time. All bonuses are subject to the specific terms attached to each offer, in addition to the general terms outlined in this section. By claiming any bonus on eg999, you agree to the applicable bonus terms.
Most bonuses on eg999 carry a wagering requirement — a multiplier that determines how many times the bonus amount must be wagered before it can be withdrawn as real money. For example, a bonus with a 20x wagering requirement means a ৳500 bonus must generate ৳10,000 in total wagers before withdrawal is permitted. The specific wagering requirement for each bonus is stated at the time the offer is presented.
eg999 actively monitors for bonus abuse. This includes, but is not limited to: creating multiple accounts to claim the same bonus more than once, using low-risk betting strategies specifically designed to clear wagering requirements without genuine gameplay, and coordinating with other players to exploit promotional offers. Any account found to be abusing bonuses will have the bonus and associated winnings voided and may be permanently banned from eg999.
All games available on eg999 — including slots, live dealer tables via WL Live, fishing games, and specialty titles — operate according to their individual game rules. It is your responsibility to understand the rules of any game before placing a bet. eg999 publishes RTP (Return to Player) figures for all games so players can make informed decisions.
Live dealer games on eg999 are conducted by real dealers in real time via HD video stream. The outcomes of live dealer games are determined by physical objects — cards, roulette wheels, dice — and are not controlled by software algorithms. Slot and fishing game outcomes are determined by certified Random Number Generators (RNGs).
In the event of a technical malfunction during a game session — including disconnections, server errors, or display errors — eg999 reserves the right to void the affected round and return the bet amount to the player's account. Winnings generated during a confirmed malfunction are not valid and will not be paid out. eg999 will make reasonable efforts to notify affected players when a malfunction voids a round.
Fair Play: eg999 games are tested and certified for fairness. RTP figures are published for every title in the game library. If you believe a game has malfunctioned, contact support immediately with your game session ID.
The following activities are strictly prohibited on eg999. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:
Zero Tolerance: eg999 has a zero-tolerance policy for cheating, fraud, and money laundering. All suspicious activity is logged and may be reported to financial authorities. Accounts involved in prohibited activities will be permanently closed with no right of appeal.
eg999 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:
If your eg999 account is suspended pending investigation, you will be notified by email or via the contact details on your account. During a suspension, you will not be able to log in, deposit, or withdraw. If the investigation concludes that no violation occurred, your account will be reinstated and any withheld funds released. If a violation is confirmed, the account will be permanently closed and balances may be forfeited depending on the nature of the violation.
You may request to close your eg999 account at any time by contacting support at [email protected]. Any real-money balance remaining in your account at the time of closure will be returned to your registered bKash or Nagad number, provided all wagering requirements on active bonuses have been met.
eg999 is committed to promoting responsible gambling among all BD players. Gambling is intended to be a form of entertainment. It should never be used as a way to generate income, recover financial losses, or escape personal problems.
eg999 provides the following responsible gaming tools to all registered players, available directly from your account settings:
If you feel your gambling is becoming a problem, please use these tools or contact eg999 support immediately. We can activate self-exclusion on your behalf without delay. For more information, visit our dedicated Responsible Gaming page.
eg999 provides its platform on an "as is" and "as available" basis. While we make every effort to ensure the platform operates reliably and without interruption, we cannot guarantee uninterrupted access at all times. eg999 shall not be liable for any losses arising from:
In all cases, eg999's maximum liability to any player is limited to the amount of real-money funds held in that player's eg999 account at the time the claim arises. eg999 is not liable for any indirect, consequential, or punitive damages under any circumstances.
eg999 collects and processes personal data from registered players in accordance with our Privacy Policy. By registering on eg999, you consent to the collection and use of your personal data as described in the Privacy Policy.
eg999 does not sell player data to third parties. Your bKash number, Nagad number, and personal identification information are stored securely and used only for the purposes of account management, payment processing, identity verification, and fraud prevention. eg999 may share data with regulatory authorities or law enforcement agencies if required by law.
eg999 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, eg999 will make reasonable efforts to notify registered players via email or an in-platform notification.
Your continued use of eg999 after any changes to these terms constitutes your acceptance of the updated version. If you do not agree with the revised terms, you must stop using eg999 and may request account closure as described in Section 8.
Stay Informed: We recommend checking this page periodically to stay up to date with the current eg999 Terms and Conditions. The date at the top of the page always reflects when the terms were last revised.
If you have any questions about these Terms and Conditions, or if you need clarification on any section before registering, please contact the eg999 support team. We're available around the clock and will respond as quickly as possible.
For responsible gaming support, including self-exclusion requests, please contact support directly. All responsible gaming requests are handled immediately, without delay.
These terms exist to protect both you and eg999. Here's what they mean in practice for BD players.
eg999 processes withdrawals to bKash and Nagad in under 15 minutes for verified accounts. Our terms are designed to make the withdrawal process as smooth as possible for BD players — no unnecessary delays, no hidden conditions.
Every rule on eg999 is written down and published here. There are no hidden terms, no surprise conditions applied after the fact. What you read here is exactly how eg999 operates. Your funds and your data are protected at every step.
All eg999 games operate with published RTP figures. Slot and fishing game outcomes use certified RNGs. Live dealer outcomes are determined by physical objects on camera. The house edge is real and disclosed — no manipulation, no hidden adjustments.
eg999 support is available around the clock. If you have a question about these terms, a payment issue, or a responsible gaming request, our team responds quickly — not in 48 hours, but within minutes for live chat queries.
eg999 provides deposit limits, session reminders, and self-exclusion tools to every registered player at no cost. These tools are available immediately from your account settings and take effect the moment you activate them.
eg999 is built for the devices BD players actually use. The platform runs cleanly on mid-range Android phones over mobile data. No app download required — everything works in your mobile browser, including the cashier and live dealer tables.
Registration takes under two minutes. Deposit via bKash or Nagad and you're at a live table or spinning slots within minutes. Over 100,000 BD players already trust eg999 — come see why.
18+ only. Please play responsibly. Gambling involves financial risk.